Privacy and Personal Data Protection Notice

1. Data Controller

Bemis Teknik Elektrik A.Ş. ("Bemis")

Address: Minareliçavuş Mah., Bursa OSB, Yeşil Cad. No:19, 16220 Nilüfer / Bursa

E-mail: sales@bemis.com.tr · Phone: +90 224 433 02 16

2. Personal Data Processed

• Through the contact and dealership application forms: name and surname, e-mail address, telephone number, company/city information if provided, and the content of the message.
• Through the suggestion and complaint form: name and surname, e-mail address, telephone number if provided, the type and subject of the record, product name or serial number if provided, the content of the message and the language in which the form was submitted.
• For security purposes: IP address (only for a short period, to limit misuse and request volume).
• Subject to your consent: usage/analytics data collected through cookies and similar technologies (details are set out in the Cookie Policy).

3. Purposes of Processing

• To respond to your contact requests and to carry out quotation/information processes.
• To evaluate dealership applications.
• To evaluate your suggestions, recommendations and complaints, to assign a tracking number to your record, to get back to you and to improve our products and services.
• To ensure the security of the site and to prevent misuse.
• If you give your consent, to analyse the use of the site and to measure marketing effectiveness.
• To fulfil legal obligations.

4. Legal Grounds

Your personal data are processed on the legal grounds of KVKK Article 5/2-c (being directly related to the establishment or performance of a contract), Article 5/2-f (the legitimate interest of the data controller) and, with regard to analytics/marketing cookies, your explicit consent (Article 5/1).

5. Transfers and Service Providers

Your form messages are forwarded to us by e-mail and archived in encrypted form in our administration panel; the service providers listed below are used for this transmission, for archiving and for hosting the site. The servers of these providers may be located abroad:

• Hosting and content delivery: Vercel Inc., Cloudflare Inc.
• Form e-mail delivery: Resend Inc.
• Form archive: Cloudflare R2; form messages are stored in encrypted form so that they can be viewed in our administration panel.
• Error monitoring: Sentry (form contents and personal texts are masked).
• Only with your consent: Google Analytics 4 / Google Ads (Google LLC) and Meta Pixel (Meta Platforms); if you do not give your consent, no data is sent to these tools.

6. Retention Periods

• Form messages: kept in our e-mail records and in the encrypted form archive in the administration panel for a reasonable period required to conclude the request and by the business relationship; deleted upon your request.
• IP records kept for security purposes: kept for a short period (as long as the request-limiting window).
• Consent-based analytics data: kept within the framework of the retention settings of the relevant tool.

7. Your Rights under KVKK Article 11

You have the right to learn whether your personal data are processed, to request information if they have been processed, to learn whether they are used in accordance with their purpose, to request their rectification if they have been processed incompletely or incorrectly, to request their erasure or destruction, to know the third parties to whom they have been transferred, to object to a result to your detriment arising from analysis by automated systems, and to claim compensation if you suffer damage.

You may send your applications to sales@bemis.com.tr or to the postal address above. Applications are concluded free of charge within 30 days at the latest.

8. Changes

This notice may be updated when necessary. The current version is always published on this page.